
We will schedule your job to begin on a SPECIFIC DAY and
will follow-up EACH DAY thereafter, until we are finished. We CAN NOT
schedule a SPECIFIC TIME of day because so much of what we do is subject
to weather and drying times, among other things. Therefore, particular
phases are subject to change throughout each day and during these drying
times we follow-up on other jobs that are in progress.
- Our FIRST PRIORITY is to do the VERY BEST job we can
on the flooring project at your home, and to make you glad that you
select our company.
- Our SECOND PRIORITY is to stay as close to the
predicted schedule as we can without taking any short cuts or
sacrificing the quality of our work.
In order to do our VERY BEST job, we sometimes take
longer than projected and the schedule must be change during the course
of each day to accomplish this.
Sometimes it works the other way and we finish a bit earlier than
estimated. When such schedule changes occur, please be assured that
changes are MANDATORY if we are to deliver the CUSTOM STYLE work you
have contracted.
We will do all possible to keep you advised as work
proceeds, however, your assistance through flexibility and arrangement
for a key when you cannot be available to let the mechanics in and out
is required for us to accomplish our VERY BEST work.
Thank you for your understanding when we make minor
changes to our arrival time or our finish time. It is done to ASSURE
that we deliver the BEST-FINISHED PRODUCT to our entire customer.
Finally, although we give a TENTATIVE SCHEDULE on the
phone, it is not confirmed or written on the DAILY SCHEDULE until we
have received a deposit and a contract is signed.
In order for us to continue to maintain our reputation
for quality, NO EXCEPTIONS can be made to our scheduling policy.
Kitchen , Bath& Floors USA , Inc. |